Policies

In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.

Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.

If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.

Every gift ordered through Raspberry Blooms is personally hand-delivered by the us we are a local florist.  we set our own delivery fees as per distance area and fee.

Most florists offer same-day hand delivery, but may have different order received cut-off times for same-day delivery that are based off of the recipient’s time zone. We offer same day delivery display their same-day delivery cut-off time in their store detail section. Orders received after that time may be delivered the following day. Please note some florists may not make deliveries on Sunday.

To request a specific delivery time, please select it during checkout. An additional fee may apply, and we will do our best to accommodate your preferences.

Before major holidays, we recommend that you place your orders at least five days in advance.

Refunds are processed immediately. Please allow 5–10 business days for the refund to appear on your statement.